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Please note the following links to solutions to the most common problems that you may be able to solve yourself:
Cisco Unified Communications Phone Support:
For some helpful articles to resolve common UC/Finesse/Upstream questions/issues reported to Enterprise Support click here.
EUC (End User Computing)
For a list of the most common issues reported to EUC, see You Can Fix It!
Request It (Service Catalog) Support:
To check the status of your Request It: click here
If you require an escalation, please use the Escalate option within the Request.
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Cisco Unified Communications Phone Support:
For some helpful articles to resolve common UC/Finesse/Upstream questions/issues reported to Enterprise Support click here.
EUC (End User Computing)
For a list of the most common issues reported to EUC, see You Can Fix It!
Request It (Service Catalog) Support:
To check the status of your Request It: click here
If you require an escalation, please use the Escalate option within the Request.